LOK8U NUM8-PINK Child Locator GPS Watch Review

Average Reviews:

(More customer reviews)I experienced every single problem that others on this review board experienced, plus I am getting double charged the monthly fee because of the initial set up problems with the web site and registering 2 watches instead of just one.To summarize:

1. One of my watches did not start up at all (it just defaulted to 11pm and could not receive any directions).
2. I could not get the time correct on either watch once they both did get the signal (the software update fixed the non-functioning watch).
3. My cell phone triangulation put my kids in Mississippi (we live in Chicago).The software update fixed this problem.
4. Could never get a GPS signal, so accuracy was only 1000 meters-1400 meters.Had to "train" the watches by leaving them outside on 2 min live track.Took several days, so be patient.
5. Shipped without wall chargers (so I have to use my computer to charge them).
6. Could not get second watch registered and then got double charged on it once I finally did (for consecutive months).

I have called customer service at least 8 times, talked to 4 different people (some helpful, some not), and slowly each problem is being addressed.I basically have to start over each time I call, but I am down to just problems 5 and 6 now.In the end it is (probably) worth the hassle for the peace of mind on field trips, play dates, etc.The watches are very large (my 3 year old will only wear it for about an hour), so I just put them in my kids' coat pockets for now.I looked at several locator devices before going with this one, and I think this is the best protection without spending loads of money on the device and monthly fees.Since the technology is so cutting edge, I am willing to cut them some slack and recommend the product, but I hope they learn from their mistakes.I am prety sure a majority of the operational problems are related to the difference in size between the UK and the US, but it seems like they are getting a handle on them.

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Product Description:
nu·m8 (pronounced new-mate) is the world's first and smallest GPS locator device specifically designed with children in mind. nu·m8is a watch that conceals GSM and GPS modules that enable you to locate your child, whenever you feel you need to know, via the internet or through your mobile phone (SMS/Text).

Give Your Kids Freedom... and You Peace of Mind

nu·m8 is the first GPS locator that actually locates your child not just the device through a unique and patented mechanism. Unlike other devices, nu·m8 can not be forgotten in a bag, lunchbox or jacket. Should the nu·m8 watch be removed unexpectedly, you will receive an email and / or SMS alert.
When you register your nu·m8, you indicate the mobile number and email address that it will respond to. Once nu·m8 is on your child's wrist and activated, you can locate them anytime in two ways: 1) Using the customer portal at Lok8u.com and view their current location on a map, OR 2) Receive their location via text message using your mobile phone.
You can also set pre-determined "Safe Zones" for your child to play in. Should they move out of this area you will receive an alert to inform you this has happened. nu·m8 utilizes GPS and GSM technology to locate your child indoors, outdoors, in the US as well as globally.
nu·m8 requires a monthly subscription to the Lok8u pinpoint services in order to send unlimited location requests--via the web or your mobile phone.

Know Where They Are
Simply connect to the lok8u customer portal from your PC or text message from your mobile phone to locate your child, anytime, anywhere.
Instant Alerts if Removed
If the strap of your child's nu·m8 is opened without your authority, an immediate alert is sent via SMS and email to warn you this has happened.
Set Your Own Boundaries
The "Safe Zone" feature allows you to easily set your own defined area by time and day. An immediate alert is sent via SMS and email to inform you if your child strays outside this area.
What's in the Box
nu·m8 GPS Watch (Pink), Desktop Charger, Instruction Guide